Customer Service

Know Your Rights Under the Fair Debt Collection Practices Act

Thumbnail image for Know Your Rights Under the Fair Debt Collection Practices Act by Karen Stewart February 2, 2012

The cash-strapped consumer is one of the most notable products of high unemployment, low wages and grocery prices approaching the stratosphere. With little or nothing remaining from the shrinking weekly paychecks of more and more Americans, some debts slip into default. Sometimes the cause is simple oversight, but usually it’s because funds are scarce. And [...]

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Don’t Get Sued: “Three Be’s” for Keeping Your Small Business Out of Court

Thumbnail image for Don’t Get Sued: “Three Be’s” for Keeping Your Small Business Out of Court by Janice Conard January 17, 2012

I’m not a lawyer, but I’m married to one, so I’ve heard many anecdotes about the kinds of business practices that sometimes lead to law suits. What’s surprising to me is that many of the legal issues that arise are extremely easy to avoid, especially if you follow a few simple rules I call the [...]

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Got a Financial Dispute? Write a Letter!

Thumbnail image for Got a Financial Dispute? Write a Letter! by Janice Conard December 5, 2011

Past Due. Final Notice. Insufficient Funds. It’s never good to get a letter like that, but unless your financial life is squeaky clean, chances are, you have. For some, being broke isn’t necessarily the problem. You may have a very sound reason for not paying what you’ve been charged. Perhaps the goods or services didn’t [...]

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5 Creative Christmas Gift Ideas From the Heart

Thumbnail image for 5 Creative Christmas Gift Ideas From the Heart by Kasey Steinbrinck November 28, 2011

Has the hectic hustle of Black Friday, Cyber Monday and the ongoing holiday shopping season drained you of all your Christmas spirit? Fear not! I bring you good tidings of great joy, which shall be for all shoppers! For unto you is written this day, a blog post about unconventional, heartfelt and pretty unique holiday [...]

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